Last Updated: June 2026
Premier Exterior Improvements LLC ("Premier Exterior Improvements," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit premierexteriorimprovements.com (the "Site") or contact us, how we use it, and the choices you have. By using the Site or submitting information to us, you agree to the practices described here.
Who We Are
Premier Exterior Improvements LLC is a family-owned exterior remodeling contractor based in Thaxton, Virginia, serving Bedford County, Roanoke, Lynchburg, and surrounding areas of Southwest Virginia. You can reach us at:
- Premier Exterior Improvements LLC
- 202 Shady Grove Dr, Thaxton, VA 24174
- Phone: (540) 597-2328
- Email: [insert your business email]
Information We Collect
Information You Provide
When you fill out a contact or estimate form, request a quote, call or text us, or otherwise communicate with us, we may collect:
- Your name
- Phone number
- Email address
- Property or mailing address
- Details about your project, such as the service you are interested in and the condition of your home's exterior
- Any other information you choose to share in your message
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:
- Your IP address and approximate location
- Browser type and device information
- Pages you view, links you click, and time spent on the Site
- The website or source that referred you to us
We use Google Analytics and Google Tag Manager to understand how visitors use the Site so we can improve it. These tools may set cookies and collect usage data on our behalf. You can learn more at the Google Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and contact requests
- Prepare and provide estimates and proposals
- Schedule consultations, inspections, and work
- Communicate with you about your project, including by phone, email, and text message
- Process financing applications through our financing partner when you request it
- Improve our Site, services, and customer experience
- Send occasional updates, offers, or requests for feedback, where you have agreed to receive them
- Comply with our legal and regulatory obligations
Text Messaging (SMS)
If you provide your mobile phone number, you may receive text messages from us related to your inquiry, estimate, scheduling, or project, and, where you have opted in, occasional updates or requests for feedback. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
We do not sell your information, and we do not share your mobile phone number or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. Information shared with service providers is used only to help us deliver and support our communications and services to you.
How We Share Information
We do not sell your personal information. We may share it in the following limited circumstances:
- Service providers. We work with trusted third parties who help us operate the Site and our business, such as our website host and content delivery provider, analytics providers, form and call-tracking tools, and our financing partner. They may access your information only to perform services for us.
- Legal reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Premier Exterior Improvements, our customers, or others.
- Business transfers. If our business is sold, merged, or otherwise transferred, your information may be transferred as part of that transaction.
Cookies and Your Choices
Cookies are small files stored on your device that help websites function and measure usage. Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not work as intended. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Links
The Site may link to third-party websites and services, such as our Facebook page and our financing partner. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Data Retention
We keep your information for as long as needed to respond to your inquiry, provide our services, maintain business and project records, and meet our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Your Virginia Privacy Rights
Depending on applicable law, Virginia residents may have certain rights regarding their personal data under the Virginia Consumer Data Protection Act (VCDPA), including the right to:
- Confirm whether we are processing your personal data and access that data
- Correct inaccuracies in your personal data
- Request deletion of personal data you provided or that we obtained
- Obtain a copy of your personal data in a portable format
- Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or certain profiling
To exercise any of these rights, contact us using the details below. We will respond as required by applicable law. If we decline your request, you may appeal that decision by replying to our response, and you may contact the Virginia Office of the Attorney General if you have concerns about the outcome.
Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- Premier Exterior Improvements LLC
- 202 Shady Grove Dr, Thaxton, VA 24174
- Phone: (540) 597-2328
- Email: [email protected]